CaseHug does not have its own account or password system. The only way to log in is through your Steam account—the platform uses Steam’s official authentication system (Steam OpenID), so your login…

The "My Account" tab is the central hub for managing your CaseHug account. Here you'll find your balance, your inventory of earned skins, and a history of all your transactions. Available at:…

You can access your account settings by clicking the settings icon in the upper-right corner after logging in. Click the "Save" button to confirm your changes. Available options Setting Description…

Self-exclusion is an option that blocks the ability to add funds to your CaseHug account. Once activated, you can still log in to your account and use all of the platform’s features—the only feature…

If you want to delete your CaseHug account, please contact our support team via the platform’s chat feature. Our team will handle your request on a case-by-case basis. Before deleting your account…

You earn experience points ( XP ) for your activity on CaseHug. The more XP you accumulate, the higher your account level becomes. The system has 120 levels divided into 13 ranks —from Wood to…

You receive a reward every time you level up. You must claim each reward yourself at casehug.com/leveling-rewards — rewards are not automatically added to your account. Types of Rewards and How to…