casehug

Deleting an Account

Last updated: 7/1/2026

If you want to delete your CaseHug account, please contact our support team via the platform’s chat feature. Our team will handle your request on a case-by-case basis.

Before deleting your account

Before submitting your request, please make sure that:

  • you have withdrawn all skins from your Steam inventory

  • you’ve sold or used up any remaining balance in your account

  • you have no active trade offers pending approval

⚠️ Account deletion is permanent and irreversible. Any Credits balance and skins remaining in your inventory after account deletion will be lost forever—there is no way to recover them.