You can top up your CaseHug account using a credit or debit card, bank transfer, and other regional payment methods—including BLIK and Paysafecard. The availability of specific methods depends on your country.
The minimum top-up amount is 1 USD.
How to top up your account
Go to the top-up section—click the “Add Funds” button in the My Account tab
Select a payment method
Enter the top-up amount
You will be redirected to the operator’s payment system
Confirm the payment using your chosen method
Once the payment is confirmed, the balance is automatically added to your account
The funds have not appeared in your account
In most cases, funds are available immediately after the payment is approved. If the funds still haven’t appeared in your account 1 hour after making the payment, please contact our support team via chat on the platform.
Please have the following information ready:
payment confirmation from your provider
the transaction amount and date
the payment method you used
a screenshot or the transaction number
ℹ️ The more information you provide to support, the faster we’ll be able to resolve the issue.