Free Cases — free cases every day

Free Cases is a section of the platform where you can open cases completely for free, without using your balance. There are three types of free cases available, each with different unlock conditions.

This section is available at: casehug.com/free-cases

Who can open free cases

Free cases are available to all active users of the platform. To be able to use Free Cases every day, you must be an active CaseHug user and use the service regularly.

How the timers work

Each case starts a 24-hour countdown once opened. These are not daily limits—the timer starts from the moment of the last opening. So you can open cases at different times of the day without worrying about the timer resetting at midnight.

Discord Case

This case is available once every 24 hours, completely free of charge. To unlock it, you must meet two conditions:

1. Join the CaseHug Discord server: discord.gg/casehug

2. Link your Discord account to your CaseHug account in your profile settings

Once both conditions are met, the case is available with no additional requirements.

Steam Case

The case is available once every 24 hours, completely free of charge. To unlock it, you must meet the following conditions:

1. Add CS2.ME to your Steam username

2. Set the official CaseHug avatar on your Steam account

3. Have played at least 5 hours of CS2 in the last 14 days

⚠️ Your Steam profile and game history must be set to public. If your settings are private, the platform cannot verify the requirements and the case will remain locked.

Level Crates

Tier cases unlock automatically once you reach the corresponding tier on the platform. Once unlocked, you can open each one every day, completely free of charge.

Tiered crates stack. If you’ve reached Platinum tier, you can open all crates from Wood to Platinum every day—a total of 6 crates per day.